Logistics & Supply Chain Management

May 2, 2025 | Written by Jon Thomas

Procurement without oversight is a gamble. Throughline makes it a guarantee.

Delivering design is just the beginning. Delivering on time, within budget, and as promised — that’s logistics!

In the world of hospitality procurement, precision is key. While stunning designs, premium furnishings, and luxurious finishes create a captivating atmosphere, they are rendered ineffective without a reliable supply chain.

By integrating logistics and supply chain management at every stage of the procurement process, Throughline by IIG transforms complexity into clarity, ensuring every detail comes together seamlessly.

When seeking out a trusted, transparent procurement partner, there are seven pivotal non-negotiables worth considering, areas where a robust logistics and supply chain strategy can make all the difference in your hospitality design project.

Timelines are sacred

Speaking of non-negotiables, the No. 1 on this list is adhering to all timelines. Delays in FF&E can cause ripple effects such as missed deadlines, compressed installation processes, lost revenue, and frustrated stakeholders.

Don’t bust the budget

Your budget shouldn’t break midway through the procurement process. Hidden shipping costs, customs penalties, warehousing surcharges add up fast. With a proactive supply chain management team equipped to decipher and negotiate those costs we can help prevent costly surprises.

Delays affect more than the client

One delay in the process can derail the entire guest experience. Avoiding simple mistakes such as missing a shipment of linens, chairs, or other items can disrupt the overall journey for the guest. Those delays are the cracks that Throughline prevents from happening.

Vendor collaboration

Coordinating and consolidation with a network of trusted vendors ensures promises are made and delivered. When all parties align under one clear logistical roadmap, the expectations are defined in the beginning.

Precise reporting

By creating an accessible dashboard that offers real time visibility and reporting, details can be customized to clients’ individual needs. Milestone alerts, delivery reports, budget reconciliation, and more are available on-demand allowing clients to issue escalations when they matter.

Logistical journey

From port to property, the Throughline team manages the journey, so clients don’t have to, keeping all stakeholders informed every step of the way. Customs, freight, and warehousing management needs are all tightly coordinated.

Installation support

Once shipments have all arrived, we partner with vetted hospitality installers who understand timelines and efficiencies for a successful project and an on-time opening. Procurement without logistical oversight is a risk, but with control, clarity, and consistency in your purchasing partner, you can focus on delivering world-class hospitality.

Bottom Line:

Procure intelligently. Track relentlessly. Deliver seamlessly. Throughline by IIG.

 

Ready to bring order to your next hospitality project?

 
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Jocelyn Lurie shares her Insights on hospitality procurement in Hotel Business’ Green Book 2025