Introducing the TL Difference
July 7, 2025 | Written by Throughline By IIGThroughline Goes Beyond the Typical Procurement Partnership
At Throughline by IIG, we embrace the idea of being trusted stewards of an interior designer’s vision, managing the details of a project while simultaneously respecting the owner’s budget and timeline. Being that trusted procurement partner isn’t always enough, however. That’s why we have established a higher level of service we call The TL Difference.
What exactly is the difference?
The TL Difference is a value system that aligns with Interior Image Group’s core values — concierge service, integrity, accountability, team, and creativity — where we also actively strive for transparency, agility, logistics foresight, and camaraderie in every project we procure.
Transparency
The hospitality industry is continually facing challenges like inflation, logistics disruptions, fluctuating tariffs, and unreliable data. To tackle these challenges, a clear and coordinated procurement model is crucial. Transparency means effective teamwork, strong communication, real-time access to project data, and reliable accounting.
Agility
An agile mindset enables our team to adapt swiftly to changing project demands, pivoting whenever necessary. By fostering a flexible environment, including a 24/7-accessible dashboard and a thorough four-step trusted process, team members can effectively address unexpected challenges and find innovative solutions in real time. This approach not only streamlines the purchasing process but also enhances overall project communication and efficiency.
Logistics foresight
There is very little room for error when it comes to hospitality procurement. A stunning, completed property is nothing without a strong supply chain and vetted vendor network. With those logistics and supply chain oversights, led by our dedicated logistics and supply chain director, embedded in every step of the procurement process, Throughline’s team turns complexity into clarity.
Camaraderie
Whether Throughline is working with our own in-house interior designers or the clients’ design team, we thrive on building a camaraderie with everyone. Having a unified team, we know we’re looking out for each other, communicating effectively, solutioning proactively, and ultimately ensuring the entire project runs smoothly.
Bottom Line:
Through transparency, agility, logistics foresight, and camaraderie, The TL Difference provides an added layer of assurance and exceptional quality control to every procurement project.
